Industry News

Resale sites remove invalid Metallica tickets

Three major resale sites have removed tickets listed by touts for most of Metallica’s UK concerts after it was revealed fans could get turned away.

StubHub, as well as Get Me In! and Seatwave, which are both owned by Ticketmaster, all removed masses of tickets after pressure from the Daily Record newspaper.

After it was revealed that thousands of Metallica fans could be turned away at music venues across the UK, locations in four major cities united to crackdown on touts.

The O2 Arena in London, the Manchester Arena, the Genting Arena in Birmingham and the SSE Hydro in Glasgow all aligned with Metallica’s hardline approach to keep touts from making any money off the rock band’s tour.

Fans attending shows must produce an ID that matches the original name on their ticket, meaning that while so-called ‘supertouts’ would lose money, many fans would also be turned away. If people bought tickets off secondary sites such as StubHub, Viagogo, Get Me In! and Seatwave, it is likely the name on the ticket will not be their own.

Viagogo is the only secondary site to still list invalid Metallica tickets, according to the Daily Record.

Adam Webb, head of campaign group FanFair Alliance, said: “While it is a positive development that Get Me In!, Seatwave and StubHub have finally pulled the Metallica tickets being listed by their third-party sellers, you have to wonder how many people have unwittingly bought from those sites over the past six months.

“Will those ticket buyers now be contacted and informed that they might not actually get into the show?

“These questions remain unanswered. And then there’s Viagogo, who continue to flout UK consumer law. They are still listing 70-odd tickets for Metallica’s SSE Hydro show, with no indication to buyers of the restrictive T&Cs.

“Their systematic rip-off of British audiences has gone on far, far too long.”

Image: Kreepin Deth