Industry News

Barcode malfunction strands thousands of Foo Fighters fans 

Thousands of Foo Fighters fans were left waiting outside the Etihad Stadium in Manchester after barcodes failed to scan and tickets were rejected.

The promoters SJM concerts said: “There was an initial problem with 2,000 barcodes not scanning.

“Unfortunately due to human error, a percentage of barcodes provided by Ticketmaster for tonight’sFoo Fighters concert at Etihad did not work.”

Fans took to Twitter to express their anger for being locked out of the Etihad Stadium ahead of a concert to see the Dave Grohl-led Foo Fighters play.

One fan shared an image of a large crowd of concert goers standing outside the venue and wrote: “When hundreds of us for standing at @foofighters gig in Manchester are penned away because our tickets haven’t been sent through by @TicketmasterUK so angry and so sad. Been queuing for hours”.

Another fan wrote: “Ticketmaster what a joke, hundreds of tickets not working for the foofighters – chaos.

“Hundreds of people stranded outside the concert. Tickets rejected, no organisation basically telling everyone to wait until resolved. We’ve been trying the ticket since 4.”

SJM later announced: “This has been corrected and all fans are now able to get into the stadium.

“The problem is now resolved. Everyone is getting into the show and all gates have ran freely once the technical issue was resolved. This was not a Foo Fighters error and we sincerely apologise for any delays experienced by fans this evening, and will be contacting them directly in due course.”

Fans were able to make it into the stadium in time for the headline act.

Image: digboston