Tim Salcer, the senior director of ticket sales and service for the Cleveland Indians, has insisted that the Major League Baseball franchise is still seeking ways to “control” the flow of tickets onto the secondary market.
Writing in the Cleveland Plain Dealer in response to criticism of the franchise’s ticketing policies by Gary Adler, the executive director of the National Association of Ticket Brokers, Salcer said that the team remains “dedicated to leading this effort of defending our fans and their access to our games at an affordable price.”
Adler had criticised the Indians’ policy that forbids season-ticket holders from reselling more than 50 per cent of tickets. The policy was highlighted when the Indians reached the 2016 World Series, only to lose to the Chicago Cubs.
“The primary ticket market, comprised of teams, venues, artists, and large corporate ticket issuers, is restricting the purchase, sale and transfer of tickets, which punishes the most vested fans,” Adler stated earlier this month.
However, Salcer responded by saying: “Our top priority is always to protect our fans so that they can purchase our tickets at a fair and affordable price.
“We do understand that many tickets ended up on the secondary market during the World Series and we will continue to find ways to control the secondary market better in the future.
“The Cleveland Indians have taken a number of measures in the past two seasons to limit the secondary market and increase the number of tickets that are directly made available to Cleveland Indians fans via Indians.com.
“The Cleveland Indians organization will do everything possible to protect our fans in our city from others looking to benefit financially on our tickets at the expense of our fans.
“It is always important to remember that tickets purchased through the Cleveland Indians directly are the safest, most secure, and offer the most fan-friendly policies.”
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