Live Nation Lushington, a joint venture between Live Nation Entertainment and Lushington Entertainments, has taken the unprecedented step of voiding “a number of tickets” on the secondary market to a Coldplay concert in Singapore.
Live Nation Lushington, the organiser of the event, said that reselling the tickets for the April 1 event contravened its terms and conditions.
“We would like to urge all fans to refrain from purchasing tickets through unauthorised resellers as these may have already been voided and holders will be denied access to venue,” the venture said in a statement.
The Straits Times newspaper reported that members of the band had become aware of tickets being posted at inflated prices on secondary websites and had asked the organisers to take action.
It is the first time that Live Nation Lushington has taken such a step with a concert, although it has voided tickets on the secondary market for the Singapore Formula One motor-racing grand prix in the past.
The first two phases of ticket sales for the concert were released to Citibank customers on November 17 and then Live Nation Lushington’s mailing list on November 20. The third phase, which opened on Monday, led to about 14,000 tickets being snapped up within 90 minutes of going on sale.
As previously reported by TickTechNews.com the surge in demand led to problems for the official Singapore Sports Hub-operated ticketing website for the event. Some fans were kept waiting for more than an hour in a “virtual waiting room” before a message appeared to tell them that the site was “under maintenance”.
Live Nation Lushington said that more tickets might be released by the end of this week.
In October consumer groups in Italy lodged a formal complaint after tickets to see Coldplay sold out within minutes before suddenly appearing on secondary ticketing platforms at inflated prices.
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