Industry News

Surge of interest in Coldplay crashes Singapore ticketing website

A surge in demand for tickets to pop music band Coldplay’s gig at Singapore’s National Stadium next year led to the official ticketing website for the event crashing this (Monday) morning.

Tickets went on sale for the April 1 event at 10am, but news website Online Citizen reported that many fans were left disappointed after the Singapore Sports Hub-operated portal struggled to cope with the number of visitors.

Some fans were kept waiting for more than an hour in a “virtual waiting room” before a message appeared to tell them that the site was “under maintenance”.

Just days ago, Manu Sawhney, the chief executive of the Singapore Sports Hub – of which the National Stadium is a part – said that the complex was keen to host more world-class events.

The first two phases of ticket sales for the concert were released to Citibank customers on November 17 and then Live Nation Lushington’s mailing list on November 20. The third phase, which opened today, led to about 14,000 tickets being snapped up within 90 minutes of going on sale.

About 40,000 tickets have been sold for the event so far.

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