Face-value resale platform Twickets has been signed up as the official resale partner of ticket agency Gigantic.

Twickets’ service has been integrated into Gigantic’s online platform, allowing visitors to search automatically for tickets via Twickets when an event is sold out. Customers are also offered a direct click through to Twickets when tickets become available.

Under the arrangement, ticket-holders who can no longer attend and event can also sell unwanted tickets to other fans at face value through the platform.

Gigantic said that the partnership would be developed further in the future with closer integration between its customer accounts and Twickets to offer an increasingly efficient service for fans wanting to sell on tickets.

“We're all about getting people into gigs they love and working with an ethical, forward-thinking company like Twickets means we can help more,” Gigantic founder Mark Gasson said. “As an ethical primary ticket seller, we’re delighted to be able to offer fans the chance to trade tickets securely, without the need to get ripped off by touts and the worst practices of the secondary ticketing market.

“Artists and managers can also be assured that we are directing their fans to a safe and secure platform to sell their tickets if required. Managers can be comforted in the fact that a ticket agent is involved in the entire process.”

Twickets founder Richard Davies added: “One of Twickets’ goals is to make it easier for music fans to resell tickets at face-value and not miss out on gigs at the hands of unscrupulous touts. Gigantic shares that same ethos and we are excited to be working with Mark and the team to help make the face value resale market a convenient, fair and safe place for all.”