Industry News

StubHub’s US relocation to impact 250 jobs

StubHub is moving its customer services headquarters out of Connecticut in a decision that puts 250 jobs at risk.

After 12 years at the East Granby site in the North East of the US, the eBay-owned ticketing exchange is switching its customer operations to Salt Lake City, Utah.

The ticketing firm said in a statement that it made a strategic business decision to move the Center of Excellence for Customer Experience and Trust Operations when the lease in East Granby expires in June 2018.

“East Granby has been our North American hub for customer service for more than 12 years and we are grateful for all of the support we’ve received from the community,” the statement said.

According to NBC Connecticut, East Granby’s First Selectman Jim Hayden said that approximately 250 jobs could be lost.

Additionally, Hayden told Fox61 that StubHub paid $64,000 (€57,700/£49,400) worth of taxes to the Town of East Granby, so if the building is left unoccupied, it could potentially have a negative impact on the town’s revenue.

“Financial decisions are made by businesses every day. In this particular case, we certainly would like the opportunity to discuss it with them to see if there’s anything that the state or the Town of East Granby can do,” said Hayden, according to Fox61.