Ticketek’s enhanced platform handled 470 ticket requests every minute during the final three hours of the pre-sale period for next year’s Commonwealth Games in Australia’s Gold Coast.
Organisers said a staggering 85,000 total requests were made during the final three hours ahead of the cut-off period at midnight on Monday.
In total, more than 1.2 million requests were made, meaning the Games is on course to hit its target of between 1.2-1.5 million sales. Requests will be assigned at random by computer to a ballot of applicants.
Games chief executive Mark Peters said he was confident of getting close to a sell-out.
“We’ve been really buoyed by the enthusiasm and we’ve got no doubt we’re going to have full stadiums,” he said. “We were always confident that we would get a good response. It’s a credit to everyone involved.”
Ticketek recently said that the overhaul of its application performance management (APM) tools allowed it to make a success of the launch of ticket sales for the Commonwealth Games.
Matt Cudworth, chief technology officer at parent company TEG, said: “The Gold Coast portal, powered by Ticketek, processed requests every minute of the day. We were very satisfied with the outcome and the meticulous preparations that went into this effort, but crucially the AppDynamics tools gave us the ability to evaluate the performance and monitoring of our systems.”
Blue-riband events such as swimming and athletics finals are already guaranteed sell-outs with far more requests than available seats. Organisers said the same applies to the opening ceremony and finals for rugby sevens, netball, beach volleyball and, surprisingly, table tennis and badminton.
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