Music fans attending this year’s Latitude Festival were panicking this week when their tickets had still not arrived just days before the start of the festival.
The Suffolk-based event officially kicks off tomorrow (Thursday) and runs through until Sunday, July 16, and it has been reported that festival-goers were still missing their tickets as late as Monday.
The festival launched in 2006 at Henham Park, where it is still held today. This year’s lineup includes acts such as Mumford and Sons, Fleet Foxes, Glass Animals and The Divine Comedy.
Latitude is often said to be more similar to continental European festivals, as it includes elements of theatre, art, comedy, cabaret, poetry, politics, dance and literature, as well as the usual array of music acts.
On July 6, one week before the start of the festival, organisers tweeted: “Tickets can arrive up to five-days before the festival.”
Just two hours after that post it was then said that tickets could arrive up to three days before and advised people to be “patient.”
One person tweeted: “Bought my ticket in March and it still hasn’t arrived and I am PANICKING.”
Another said: “Loads of us still waiting for tickets, same as last year. No one answering queries. What the hell is going on?”
Andrew Orchard, the father of a girl waiting to receive her ticket to the event, said that the situation was a “nightmare,” according to the Eastern Daily Press.
Some fans took to Facebook, hoping to gather support to shun next year’s festival. Belinda Baxter said: “Think we should all boycott next year… It’s really taken the shine off with all this ticket no show. Nice to know you appreciate your customers Latitude, NOT!”
Ticketmaster UK claimed that its final batch of tickets had been sent out on Friday July 7, less than a week before the festival begins.
With attendance expected to reach 40,000 this year, police have reportedly warned people to be alert of their safety and security over the weekend.
The capacity of the festival has grown over the years, starting with a modest 15,000 people in 2006, to almost 25,000 three years later, and in 2010, Henham Park hosted more than 35,000 festival-goers.