Industry News

Twickets enters the Premier League with Crystal Palace launch

Crystal Palace today (Thursday) becomes the first Premier League team to launch a ticket resale platform in partnership with a face-value only site as it goes live with Twickets.

Through its deal with Twickets, Palace season ticket holders will be given the opportunity to resell their seat for individual games they can no longer attend, at face value, to fellow season ticket holders and members.

The launch with Palace comes almost a year after club chairman and entrepreneur Steve Parish became an investor in Twickets.

Parish said: “Through this partnership we’re actively making a stand against fans being exploited in the secondary market and offering our season ticket holders flexibility with their tickets and members a chance to get to games when a season ticket holder can’t attend.

“With Twickets, fans who cannot attend a game can make their tickets available to other Palace fans but only at face value. We want to make sure that club members at Selhurst Park aren’t paying over the odds through unofficial platforms.”

The partnership comes soon after Tottenham Hotspur cut ties with Stubhub to create its own ticket exchange following criticism from some supporters.

Twickets has acted as the official resale partner for a number of major music tours in recent years, having been deployed by the likes of Ed Sheeran, Adele and Rag’n’Bone Man. The company entered the Australian market in May, and is to launch in the US later this year.

More than 500,000 UK users have downloaded Twickets’ app, registered on site or followed on social media.

Twickets founder Richard Davies said: “Becoming the first face value resale platform to represent a Premier League club is a significant and powerful step for Twickets.

“Building on our experience with QPR, we look forward to working with Crystal Palace to facilitate and oversee a convenient resale option between Palace supporters.”

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