NFC ticketing is forecast to be utilised by more than 375 million mobile users per year by 2022, according to new data from Juniper Research.
The number of near field communication (NFC) technology users in 2017 was an estimated 122 million, which could treble in the next five years.
NFC ticketing is mainly used in events, festivals and transport. In October, Major League Baseball franchise Oakland Athletics became the first team in the league to pilot NFC ticketing through Tickets.com.
Meanwhile, in Sweden, SJ Railways implemented NFC technology that reads microchips embedded between passengers’ thumb and index finger.
Juniper says there has been rapid growth in NFC ticketing in European, although the US, India, and Africa are constrained by a lack of available services and infrastructure.
Driven by open standards and the adoption of OEM wallets such as Apple Pay and Android Pay, Juniper contends that mobile NFC ticketing will witness higher growth rate in comparison to mobile ticketing over the next five years, representing an average annual growth of 25 per cent.
“At present, using wearables for making ticket purchases is understandably minimal given the low penetration of capable devices, as well as the lack of supported contactless infrastructure, especially in venues and stadiums,” said research author Nitin Bhas.
With contactless vendors increasingly partnering with transit operators and events ticketing providers, Juniper forecasts that contactless tickets purchased via smart wearables will exceed $1bn in value by 2022.
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