Industry News

Liverpool implements ticket collection process to tackle touts

English Premier League football club Liverpool has asked its fans to take part in a new collection process in an effort to tackle touts during the Uefa Champions League knockout stages.

The move will see up to 200 randomly-selected supporters pick up their tickets on matchday in the city of their opponents.

In doing so, only fans whose names are on the tickets are eligible to collect them from a specially designated post.

A statement from Liverpool read: “Following feedback from a positive trial of a new ticket collection process for the European away game in Augsburg last year, the club will be progressing with a new collection process for the knockout stages of the Champion’s League competition this season.

“The changes come as part of the club’s on-going commitment to improving the way tickets are sold and allocated, and addressing some of the issues around ticket touting.

“Where conditions allow, up to 200 supporters per game will be selected at random to collect their tickets from a collection point in the host city.

“The selection process will take place once the sale has ended and supporters required to collect their ticket will be notified.”

Liverpool were today drawn to play Portugal’s FC Porto in the last 16 of the Champions League. The club last week booked their place in the knockout stages of Europe’s premier competition for the first time since 2009.