Industry News

Printing error affects Commonwealth Games tickets

Almost 15,000 people have been affected by a printing error on some Gold Coast 2018 Commonwealth Games tickets.

A number of tickets for the opening ceremony of the multi-sport event in Australia on April 4 stated ‘Thursday’ rather than ‘Wednesday’.

Mark Peters, chief executive of the Gold Coast 2018 organising committee, said that the tickets would not be recalled.

Peters said the mishap was due to a “human error” at partner Ticketek.

“Ticketek and ourselves are disappointed this has happened. It was a human error in the checking,” Peters said.

He added that there have not been any other problems with the other “90 per cent of tickets that have gone out for all the other events”.

He said: “This is a ticket that’s got a lot of security checks around it, so most people will understand that the opening ceremony is on that night.”

About 35,000 people will attend the opening ceremony at Carrara Stadium and Peters said that checks would be made to ensure the remaining 20,000 tickets will be printed with the correct date.

The chief executive also said that he wanted to reassure ticket-holders that their opening ceremony passes were still valid, despite the issue.

The Gold Coast’s Commonwealth Games will run from April 4-15.

Image: Kgbo