Amnesty International has honoured Claire Turnham, the campaign leader of Victim Of Viagogo, UK for fighting against modern injustices.
Amnesty International’s Suffragette Spirit project highlights women across the UK who are “still fighting for our rights. They stand up to racism, say no to sexism, call out homophobia, challenge corruption, help the vulnerable and much more.”
Oxford-based Turnham is a consumer rights champion who set up a campaign called Victim of Viagogo. The campaign has created a strong and united consumer voice collectively campaigning for fairer, clearer and a more transparent ticketing practice. So far the campaign has helped reclaim refunds of over £250,000.
When Turnham tried to buy Ed Sheeran tickets for her son’s 16th birthday, she thought it was going to be an “amazing” family experience. Instead, she said she was overcharged by £1,150, and the episode has led her to take up an effective campaign against Viagogo, the secondary ticket website she used.
Turnham set up the Facebook group, Victim of Viagogo #VofV in February 2017 to support others who also feel they have been ripped off. In March, she gave evidence at the parliamentary inquiry.
In July, she published a self help guide, in conjunction with anti-touting campaign FanFair Alliance, successfully empowering fans to reclaim thousands of pounds from Viagogo.
Turnham is speaking in TheTicketingBusiness Forum’s CONSUMER ISSUES LEGAL MATTERS panel in Manchester from April 16 to 18.
She will be discussing the idea that the power of the consumer has never been greater and the issues around ticketing never more public.
In addition to being a trusted voice of ticketing, Turnham is the founder of family funeral care business Only With Love.
Claire Turnham has been announced as a key speaker at TheTicketingBusiness Forum 2018 on 17-18 April, Emirates Old Trafford, Manchester.