Music fans with disabilities are set for an improved experience when they attend this summer’s London’s British Summer Time (BST) festival, run by AEG Presents, after organisers announced several changes.
Ticket holders will now have the opportunity to provide their evidence of disability in advance.
This means that people will no longer need to bring their private documents with them on the day, as well as enabling the festival to build a database of accepted evidence so that they don’t need to resubmit in future years.
The entertainment company has joined forces with accessibility charity Attitude is Everything (AiE) to help improve ticketing access for deaf and disabled audiences at festivals this summer.
In addition, AEG Presents is a founding member of the new Ticketing Without Barriers which was launched by AiE in April.
Festival director Jim King said, according to PSN Europe: “We are proud to be the first UK event to receive the Silver Level of the Charter in their first year, and we further this progress by announcing that we are a founding member of the new Ticketing Without Barriers with Attitude is Everything. We hope to continue to make events inclusive to everyone.”
BST has also implemented a more efficient booking system, as well as made improvement to the operation of viewing platforms and an improved focus on British Sign Language (BSL) provisions.
The festival, which is held in Hyde Park across two weekends between July 6 and 15, is headlined by The Cure, Roger Waters, Paul Simon and others.