Industry News

TicketSoft to streamline ticketing platform with KGS

TicketSoft has entered into a multi-year agreement with Florida-based ticket reseller Kissimmee Guest Service (KGS) to help streamline the organisation and its ticketing platform.

The technology solutions provider for attractions, leisure activities, entertainment, and transportation will provide its fully hosted on-site ticketing and e-commerce solution TicketMac across the company’s portfolio.

The TicketMac platform solution is a cloud-based Software-as-a-Service (SaaS) for ticket sales and strategic reseller distribution.

The programme, which is offered exclusively to KGS, allows the company to expand globally because of its e-ticketing technology that is already being accepted by leading industry attractions in Orlando and beyond.

These include SeaWorld, LEGOLAND Parks, Madame Tussauds, SEA LIFE Orlando Aquarium, Universal Studios, as well as other popular attractions like Gatorland, Wild Florida and Kennedy Space Center.

The partnership will also provide improved data-gathering and reporting functionality, eliminating the need for manual data collection and entry by KGS. The new platform allows the company to easily track attraction participation, increase ticket sales and manage accounting, ticket availability and other user data.

“We have a great deal of confidence that TicketSoft’s next-generation ticketing solution will improve the online guest booking journey for our travellers that visit the Orlando destination and will play a key role in our long-term growth initiatives,” said Sean Waterhouse, KGS chief executive.

“TicketSoft is a unique and valued partner, and their solution will allow us to provide a consistent, state-of-the-art ticketing experience to the millions of people who travel to the largest tourist destination in the world.”

Image: VisitCentralFL