Industry News

Uncertainty over refunds for cancelled XO Festival

Questions have been raised over whether GrowTix will refund people for their tickets to the cancelled XO Festival in California, scheduled for this weekend.

The venue, Contra Costa Event Park, cancelled the festival after it alleged promoters did not live up to their contractual promises.

The official press release from the venue states: “Due to promoters lack of fulfilling contractual obligations between the Contra Costa Event Park and World Class Entertainment, Event Park Management in the best interest and safety of our facility, event attendees and the City of Antioch have no choice but to cancel the XO Music Festival.”

Organisers posted yesterday (Thursday) that the festival was cancelled due to low ticket sales and told KQED radio station in an email that if cancelled, all presale tickets would be refunded by the ticketing company, GrowTix. This statement was reportedly removed from the XO Festival website.

Industry insiders have reportedly been questioning the festival’s legitimacy for months as the promoter has no track record, the website was full of photos from other events and several booking said they had not been paid.

In addition, XO Festival had a disclaimer that read: “[It can] cancel the Festival without further legal or financial obligation or liability to you, including the obligation to issue You a refund or to reschedule the Festival.”

EDM Life reports that veteran rapper Vanilla Ice’s representatives stated that the performer would not be at the event unless full pre-payment of his fee was made and freestyle legend Trinere pulled out earlier this week.

Fellow rapper TroyLLF was allegedly told he would have to buy a ticket to the event after promising to perform for free.

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