Featured News

US colleges relish the Experience 

Mobile student ticketing and data solutions firm Experience has continued to gain momentum ahead of the 2018-19 NCAA athletic season after revealing partnerships with 14 US colleges.

Experience removes the need for paper tickets or student ID for entry as students can use their mobile device to receive text notifications, claim their ticket, and scan into games with just three taps.

Scott Carr, deputy athletic director from the University of Central Florida said: “We jumped on board in advance of the 2018 football season and already have over 22,000 students that have accessed a ticket on their mobile device. Over 14,000 of those students have opted-in to receive text notifications.

“Not only is this process convenient for students, it also provides better insight for our athletic department. Throughout game week, we can track the number of tickets claimed as well as the number of guest tickets purchased. Knowing student ticket demand ahead of time allows us to allocate stadium operations staff and manage ticket inventory for the public.”

The University of South Carolina’s student ticketing process, once cumbersome and heavily reliant on a desktop computer, now allows students to request a ticket, claim their ticket, and return a ticket if they can no longer attend. This entire process is now 100 per cent mobile, giving students the flexibility to transact on the go as their busy schedules demand.

Lance Grantham, senior associate AD, ticketing and customer relations, at the University of South Carolina said: “Our all mobile student ticketing offering is exactly what we envisioned when we set out to make our athletic ticketing process easier for students. With just a few taps on their mobile device, students can get their tickets and enter the venue. It was amazing to see over 12,000 students prepared with their mobile barcode in hand as they approached the stadium to enjoy Gamecock football.”

In addition, several schools, including Georgia State University, are using Experience’s mobile platform to extend a flexible ticketing option to recent graduates. This past spring, GSU was able to target graduating seniors with a customised Flex Pass offer, redeeming over 650 passes.

“This is the tipping point,” said Junior Gaspard, Experience president and chief executive. “College athletic departments are taking hold of mobile student ticketing at a rapid pace. They understand the importance of meeting students where they ‘live’, which is on the mobile device.

“We are delighted to work with these 14 schools to provide a solution that offers the opportunity to improve operations, increase game day attendance, and extend a solution to their fan base – from current students to recent grads – that is both flexible and easy to use.”

Image: Experience