Event guide and ticketing firm Skiddle has rolled out a host of new updates to help eliminate ticketing touting.
Skiddle’s Re:Sell and Cool:Off platforms will operate an ‘opt out’ rather than ‘opt in’ basis, enabled as default across all events, starting in January 2019.
Ben Sebborn, Skiddle’s technical director, said: “We are delighted to announce further roll outs to our Re:Sell and Cool:Off platforms alongside a host of additional measures ensuring Skiddle tickets are the most secure and tout-proof in the industry.
“For several years we have implemented numerous features to increase fairness and flexibility in ticketing, in line with our mission statement of putting customers first. The fact that big players like Ticketmaster are now following suit is a very welcome step.
“With Get Me In! and Seatwave now closed and Viagogo facing further restrictions, transparency is returning to ticketing. It’s late, but it’s not too late for other for-profit secondary sites to follow suit.”
Skiddle reports that only 0.8 per cent of Cool:Off enabled orders were refunded, giving music fans the flexibility and security they need without impacting on the success of the event.
Image: Martin Fisch