Cathay Pacific Airways, one of Asia’s largest international carriers, said it will honour its ticketing blunder that saw $16,000 flights on sale for $675.
The ticketing error listed business and first-class flights from Vietnam to New York for the price of the economy class fare.
After discovering their blunder, the Hong Kong-based carrier tweeted on Wednesday: “Happy 2019 all, and to those who bought our good – VERY good surprise ‘special’ on New Year’s Day, yes – we made a mistake, but we look forward to welcoming you onboard with your ticket issued. Hope this will make your 2019 ‘special’ too!”
Happy 2019 all, and to those who bought our good – VERY good surprise ‘special’ on New Year’s Day, yes – we made a mistake but we look forward to welcoming you on board with your ticket issued. Hope this will make your 2019 ‘special’ too!
— Cathay Pacific (@cathaypacific) January 2, 2019
The flight offer was picked up on New Year’s Eve by Gary Leff, a travel blogger, who wrote: “Oh my goodness this is an amazing fare.
“You can fly from Vietnam – the cheapest fares originate in Da Nang, but other cities work as well – to Cathay Pacific’s US gateways starting at $675.”
The South China Morning Post found 11 passengers who collectively bought 18 first and business-class tickets at the discounted prices, paying a total of £21,700 for flights that should have cost £540,000.