The Competition and Markets Authority (CMA) is ready to take legal action against Viagogo as it allegedly remains non-compliant with a court order served in November 2018.
The controversial secondary ticketing site has been publicly warned by the CMA that it could be fined and directors could face prison time. The competition watchdog has said it still requires the firm to improve information displayed about the tickets listed for resale on its site.
The CMA said: “Although some improvements have been made since we first demanded action to address areas of non-compliance, further checks have shown there are still issues of concern.
“For a company not to comply with a court order is clearly very serious. We are therefore now preparing to take legal action to ask a court to find Viagogo in contempt.”
Viagogo said, according to the Guardian: “We take the CMA’s concerns very seriously. However, we strongly believe we are not in breach of the court order.”
In January this year, the CMA still had “serious concerns” that Viagogo had allegedly not complied with important aspects of the court order and warned of a return to court if changes were not made.
Adam Webb, campaign manager, FanFair Alliance, said: “FanFair Alliance welcomes today’s long-awaited announcement from the CMA. We also share concerns about Viagogo’s compliancy with its court order, and that the site continues to facilitate large-scale breaches of consumer law. All UK music fans should avoid this site.”