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Lawsuit against Eventbrite over Ticketfly data hack dismissed

A class action lawsuit filed against Eventbrite over last year’s Ticketfly data hack that affected around 27 million accounts has been dismissed.

Judge Michael T Mullen at Cook County Court in Illinois said the plaintiffs had not been materially affected by the data breach, thus Eventbrite and Ticketfly were not liable.

Ticketfly, which was acquired by Eventbrite in 2017, took its systems temporarily offline in June 2018 after its servers were hacked.

It said at the time: “Following a series of recent issues with Ticketfly properties, we’ve determined that Ticketfly has been the target of a cyber incident.”

The company later confirmed that no credit or debit card data was accessed during the hack, but the personal information linked to about 27 million Ticketfly accounts had been taken.

It was later reported that the hacker had warned the ticketing firm of its vulnerability prior to the hack.

The plaintiffs originally filed a lawsuit last October, with Eventbrite formally responding in March 2019 by seeking to have the case dismissed. They claimed the plaintiffs had no proof they had actually purchased passes from Ticketfly, with all other Eventbrite servers being unaffected.

The ticketing firm’s lawyers also noted that the suit did not explain why or if the claimants had been directly affected by the hack.

Judge Mullen dismissed the lawsuit as it currently stands, finding named plaintiffs Shanice Kloss, James McPeek and Rafael Cerna had not proven they had suffered a “concrete injury”. According to Law360, he told them: “You’re only talking about potential harm.”

The claimants have until July 9 to file an amended suit.

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