Close Menu
    Facebook X (Twitter) Instagram
    Latest
    • Billie Eilish adds new Japan, US dates for Hit Me Hard and Soft world tour
    • Ticketcorner signs strategic partnership with St. Gallen’s Olma Messen
    • 3D Digital Venue announces strategic partnership with Saudi Arabia’s Qabastech
    • Lancashire Cricket extends partnership with Seat Unique
    • Perth Concert Hall refurbishment gets underway
    • Kanye West’s South Korea concert cancelled
    YouTube LinkedIn Flickr
    TheTicketingBusiness NewsTheTicketingBusiness News
    • News
    • Sport
    • Music
    • Business
    • Insights
    • Job Listings
      • Jobs Listings
      • Job Dashboard
    • Events
      • #TBF25 Manchester
      • #TAS25 Hong Kong
    Subscribe
    TheTicketingBusiness NewsTheTicketingBusiness News
    Home»Featured News»Viagogo says RWC resale policy ‘disingenuous’

    Viagogo says RWC resale policy ‘disingenuous’

    News EditorBy News Editor23 Sep 20192 Mins Read Featured News 313 Views
    Rugby World Cup 2019 demand
    Share
    Facebook Twitter LinkedIn Email WhatsApp Copy Link

    Viagogo says the Rugby World Cup’s resale policy is “unfair and disingenuous” after it was found to be listing tickets against the tournament’s rules.

    Organisers of the Japan event, which kicked off on Friday and will run through until November 2, have listed Viagogo as an “unauthorised entity,” along with StubHub, SeatGeek, LiveRugbyTickets.co.uk and Rugby Ticket Service.

    The official Rugby World Cup website states that no tickets bought through Viagogo and other websites “shall be deemed valid or usable under any circumstances.” Organisers claim they are operating a face-value resale service for fans.

    According to the Sunday Times, the RWC organisers said: “While some of the overseas ticket-reselling websites state a money-back guarantee in their terms of service, it is valid only under certain conditions.

    “When contacting an overseas ticket-reselling site in case of trouble, it may be difficult to communicate and negotiate with them over conditions for cancellation and refund.”

    The Japan tournament has made all categories of seats available to be purchased, apart from bundle tickets, hospitality packages and premium seats.

    Viagogo defended its sale of Rugby World Cup seats: “With the overwhelming majority of Rugby World Cup tickets going to sponsors, VIPs, corporate hospitality packages and other rugby insiders, such as federations, coaches and players, most rugby fans would not have access to a high-profile event such as this were it not for Viagogo.

    “We believe it’s completely unfair and disingenuous for the organisers to outlaw resale when they continually allocate tickets in this manner. Despite their public statements, organisers rarely, if ever, deny entry to customers with a ticket purchased from Viagogo, and our users can rest assured that no seller gets paid until after the event, so there is zero incentive for anyone to use our platform to sell invalid tickets.”

    Viagogo said that it provided a guarantee to its customers “in the extremely rare circumstances they are unfairly denied entry just because they purchased on Viagogo”.

    On Viagogo’s site, tickets for Ireland’s match against Scotland in Yokohama on Sunday were priced from €111 to €283, while the face value for the most expensive tickets on the official Rugby World Cup site were €252.

    Japan 2019 Resale Rugby World Cup RWC Viagogo
    Follow on Google News Follow on RSS
    Share. Twitter LinkedIn Email WhatsApp Copy Link Facebook
    Previous ArticleFIFA says ticket demand should determine female attendance in Iran
    Next Article AFL fan group calls for Grand Final allocation change

    Related Posts

    Finance

    Ticket resale price cap could cost UK economy over £180m, says research

    15 May 2025194 Views
    Legislation

    Ticombo submits recommendations to UK gov consultation on ticket resale

    13 May 2025237 Views
    Legislation

    TICKET Act passes in the US but groups call for stronger action

    30 Apr 2025561 Views

    Get this News delivered to your inbox

    Top Posts

    Billie Eilish adds new Japan, US dates for Hit Me Hard and Soft world tour

    20 May 20252 Mins Read

    Ticketcorner signs strategic partnership with St. Gallen’s Olma Messen

    20 May 20252 Mins Read
    Connect With Us
    • LinkedIn
    YouTube LinkedIn Flickr
    • Home
    • About Us
    • Privacy Policy
    • Jobs Listings
    • Contact Us
    Copyright © 2025 Xperiology. All rights reserved.

    Type above and press Enter to search. Press Esc to cancel.

    X We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. However you may visit Settings to provide a controlled consent.
    Read More Settings ACCEPT
    Manage consent

    Privacy Overview

    This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
    Necessary
    Always Enabled
    Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
    CookieDurationDescription
    __cf_bm30 minutesThis cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
    __lc_cid2 yearsThis is an essential cookie for the website live chat box to function properly.
    __lc_cst2 yearsThis cookie is used for the website live chat box to function properly.
    __oauth_redirect_detectorpastThis cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality.
    cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
    cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
    cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
    cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
    cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
    cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
    last_pys_landing_page7 daysAnonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.
    last_pysTrafficSource7 daysAnonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.
    pys_first_visit7 daysAnonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.
    pys_landing_page7 daysAnonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.
    pys_session_limit1 hourAnonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.
    pys_start_sessionsessionAnonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.
    pysTrafficSource7 daysAnonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.
    viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
    Analytics
    Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
    CookieDurationDescription
    CONSENT2 yearsYouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
    vuid2 yearsVimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.
    Advertisement
    Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
    CookieDurationDescription
    VISITOR_INFO1_LIVE5 months 27 daysA cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
    YSCsessionYSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
    yt-remote-connected-devicesneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
    yt-remote-device-idneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
    Save & Accept