Accor extends AEG deal to offer loyal customers tickets for live events

Hospitality group Accor has extended its partnership deal with AEG to incorporate several affiliated venues, festivals and events, allowing customers to use loyalty points for live music entertainment.

Accor will benefit from access to a set of AEG assets including venue partnerships with Qudos Bank Arena Sydney and Barclaycard Arena Hamburg, as well as ticketing rights with AEG Presents UK and AEG Presents Asia and a festival partnership with American Express Presents BST Hyde Park.

The events will be part of the Accor Live Limitless (ALL) programme that integrates rewards, services and experiences, with customers given access to premium tickets, experiences and the option to redeem loyalty points.

The new partnership follows a 10-year naming rights deal with AccorHotels Arena in Paris agreed in 2015.

Mehdi Hemici, SVP business development and partnerships at Accor, said: “We listened to our customers who were eager to access more live music experiences with our new loyalty program. This extended AEG partnership reflects our elevated ambition to provide more opportunities for live entertainment in key locations in the world for our 57 million loyal members who will use their ALL points for more than just hotel stays.

“The radical transformation of Accor’s lifestyle loyalty program, embodied by ALL – Accor Live Limitless, will continuously provide more value for customers at home or away through music, sport or entertainment partnerships. Enjoy Limitless Experiences!”

Paul Samuels EVP of AEG global partnerships said: “We’re delighted to extend our already successful relationship with Accor. Together we’ve delivered incredible experiences for thousands of Accor customers through our naming rights partnership in Paris, and now we look forward to enhancing their global customer benefits programme through our expanded relationship.”

Image: Simon_sees