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Capital One Arena to go fully digital

Capital One Arena, home to the NBA’s Washington Wizards and NHL’s Capitals, will transition to exclusively digital ticketing with Ticketmaster in 2020.

Monumental Sports and Entertainment, which owns and operates the 20,656-capacity venue, revealed that the Wizards and Capitals season tickets would be fully digital starting with the 2020 playoffs, with all concerts announced after January 1 to use only digital tickets.

Monumental president of business operations Jim Van Stone said: “At Monumental, we have had a very strong mobile presence for the past four years with the vast majority of our fans currently taking advantage of the benefits of utilising digital tickets for entry into Capitals and Wizards games at Capital One Arena.

“We are focused on making our entire ticketing process as streamlined as possible while ensuring our fans are fully educated and prepared for how to best manage their tickets.”

Capital One Arena will use Ticketmaster Presence for fan entry into Capital One Arena.

During the 2019-20 season so far, the Washington Wizards have seen an average attendance of 15,617, leaving it in the bottom five of the NBA’s 30-team attendance charts.

The Capitals have welcomed an average of 18,568 ice hockey fans during the 2019-20 season.

Image: Daniel Lobo