Premier League football club Sheffield United has defended its ticketing operation after complaints from fans over ticket queues at its FA Cup match against AFC Fylde this weekend that continued after kick off.
The club said that reports from fans across social media describing “thousands” of supporters stuck outside Bramall Lane were inaccurate, although criticisms from fans also labelled the ticketing operation as a “shambles” with “horrific organisation.”
A spokesperson for the club said that 10,500 tickets were sold before 12.30pm for the FA Cup match against National League club AFC Fylde, which means an additional 633 tickets were sold in the last 90 minutes prior to kick off.
One fan tweeted: “Horrific organisation by @SheffieldUnited with ticket collections…many, many people will be missing a large chunk of the game as a result.”
The statement from Sheffield United said, The Star reports: “Tickets for the Cup tie were on sale for over two weeks and, as per all cup games, tickets were openly available during this period, including Friday, Saturday and Sunday morning.
“In addition, season ticket holders and members could purchase online and upload their cards so that they could access the stadium with their cards exactly the same way they do for league games, swiftly and easily.
“We deployed as many staff as possible to deal with those supporters leaving it until the last minute to purchase tickets.”
Image: Sheffield United