Independent UK-based ticketing company Bristol Ticket Shop has said its staff are “devastated” as it has been forced to cease trading after 30 years in business.

The firm, which focused on the local music scene as well as festivals such as Glastonbury and Download, revealed in a Facebook post that a debtor owning a large amount of money was “unlikely to be able to pay in a timely manner,” forcing it out of business.

The post also noted that the owner became “very ill” almost two years ago and has continued to deteriorate further, which has been another factor in the “resilience of the business” and its decision to close.

Posted by Bristol Ticket Shop on Thursday, 9 January 2020

The statement read: “After more than 30 years being part of Bristol’s incredible music scene, Bristol Ticket Shop is sadly closing.

“All the staff here are devastated. The list of incredible events we have supplied tickets for is overwhelming. There are so many regular customers, old and new, that we have really enjoyed talking to over the years and we will miss you all dearly.”

Bristol Ticket Shop said it is working with a third party to negotiate with promoters so that tickets purchased from the company will be honoured. It added that if this is unsuccessful, it would notify customers and refund them.

Image: Veld Music Festival