UEFA has apologised after a technical error caused several tickets to be cancelled for the Euro 2020 tournament, leaving fans out of pocket having booked accommodation and flights.
The governing body for European football said tickets appeared available for purchase despite having already been sold, after a new batch of tickets went on sale on Wednesday for supporters that were unsuccessful in the initial ballots.
UEFA said “a couple of hundred” fans in England were affected with the BBC reporting that those who thought they had secured tickets went on to book accommodation in one of the 12 host cities, as well as flights, before being told the transactions had been cancelled.
UEFA said in a statement: “Tickets became available due to the failure of supporters to pay on time for tickets they had previously ordered. These tickets were subsequently sold.
“However, due to a technical error, for a short period of time a small number of tickets which were not for sale were made available for purchase.
“Fans who purchased those tickets received a cancellation email and no charge was made to their credit cards.”