Ticket sales for Windsor Castle, the Palace of Holyroodhouse, the Royal Mews and The Queen’s Galleries in London and Edinburgh are to be paused as they close their doors to all visitors from Saturday.
The Royal Collection Trust (RCT) announced the tourist attractions would shut temporarily in line with government and Public Health England advice surrounding the coronavirus pandemic.
Ticket sales for visits from March 21 until May 1 will be halted, and anyone who has booked to visit between those dates will be refunded. In normal circumstances, tickets are non-refundable for the attractions.
The RCT said: “At this time we will not consider refunds for visit dates after 1 May, but closer to that date, we will refund those who may be unable to visit due to governmental restrictions on travel that are still in place or those who have been advised not to travel because of a medical condition.”
Ticket sales for visits from May 2 to December 31, 2020 are still available to book on its website as usual. It added that if the closure date is extended customers will be refunded.
Windsor Castle in London had its highest ever annual attendance in 2019 with more than 1.7 million visitors. The Queen’s official residences, including Buckingham Palace, welcome more than three million visitors in each financial year.