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AudienceView unveils Campus Flow to support universities reopening

Ticketing software company AudienceView has launched Campus Flow, a new solution designed to allow students to use high-traffic campus facilities when universities reopen.

The new offering from the Toronto-based ticketing firm, which owns Vendini, TheatreMania and WhatsOnStage, has been designed to help higher education institutions manage capacity in spaces where students congregate to support physical distancing measures.

Mark Fowlie, chief executive of AudienceView, said: “With over 900 higher education clients, AudienceView is uniquely positioned to understand and address the new challenges that campuses face in a COVID-19 impacted world.

“The student experience must evolve with a greater emphasis on health and safety, which affects a large part of campus life that currently operates without limitations such as physical distancing. First-come, first-serve facilities such as dining halls, libraries, gyms, laboratories and more must shift to a new model that limits capacity and access based on our new reality.”

AudienceView Campus Flow includes features such as supporting student in-and-out privileges based on rules defined by each individual institution. Physical distancing can be incorporated into high-traffic spaces such as cafeterias, laboratories or study spaces, while time-based entry can be introduced to popular areas such as gymnasiums and student unions.

The solution will also allow universities to incorporate rules from student attributes such as class, major, dorm to ensure the right access is granted at the right time.

It also allows campus authentication systems to be integrated immediately with AudienceView Campus Flow, and can be used with contactless access, via physical campus ID cards or the AudienceView Digital ID solution.

The ticketing firm will also provide student flow tracking reports for any area where students ‘tap’ in and out, supporting the administration’s understanding of where students may have been in contact with each other.

“As soon as COVID-19 wreaked havoc on the campus experience, we started looking at ways that our software could be used to solve these emerging needs,” added Fowlie.

“Our AudienceView Campus product has a core design that allowed us to quickly build a new solution to provide a transformed experience that every institution will need to adopt should they want to bring students back this fall. We’re extremely excited about how much this is going to help higher education safely reopen their campus.”

Campus Flow comes pre-configured and includes hardware for entry/exit points for rapid deployment, with a pricing model based on campus enrolment size and anticipated usage.

AudienceView will be hosting an introductory webinar for any school interested in learning more about AudienceView Campus Flow on June 10.

The company supports more than 9,000 venues, processes over $3bn in ticketing and fundraising transactions and sells over 110 million tickets each year.