The Dallas Cowboys and the Arizona Cardinals have cancelled season tickets for 2020 after the NFL American football league cancelled preseason games due to COVID-19.
A decision on whether fans will be allowed into stadiums for the upcoming season has not yet been made, leaving many teams uncertain on the right course of action in terms of ticket sales.
The Cowboys said the capacity at AT&T Stadium will be limited and therefore, season tickets will not be available for the 2020 season and will resume in the 2021 campaign.
The Cowboys sent an email offering season ticket holders specific guidance for the upcoming season, with the option to purchase a limited number of single-game tickets for a selection of games this season.
Season ticket holders will still retain tenure, seat location and associated benefits for the 2021 season and beyond if they choose to opt out of buying tickets for the upcoming season.
Those who have paid their ticket invoice will have the option to apply the credit to future ticket purchases or receive a refund to their original method of payment.
In a similar move, the Cardinals said all season tickets are being cancelled for the NFL season, with tickets to be sold on a single-game basis.
The team said in a statement to fans: “As for the regular season, it is not clear at this point how many spectators — if any — will be permitted to attend Cardinals home games in 2020. As such, all previous season ticket sales have been voided. All credits currently remain on account.
“We are working closely with the state of Arizona and know that any decision regarding spectators attending games will be made with extraordinary care and the highest regard for public health and safety.
“If local and state COVID-19 guidelines do permit spectators to attend Cardinals games — even with a reduced capacity — the first opportunity will go to season-ticket members.”
The San Francisco 49ers issued a similar communication to their season ticket holders, as did the Seattle Seahawks.