Featured News

Ticket refund window closes for Tokyo Paralympics

The Tokyo 2020 Paralympic Games yesterday (Monday) closed its refund window for Japanese citizens.

Ticketholders for the Paralympics who are unable to attend the games due to the one-year postponement over the coronavirus pandemic could request their money back from December 1.

Refunds are expected to be paid from mid-January and follows on from a similar refund process for the Olympics, with that window closing on November 30 and refunds being made this month.

A total of 970,000 tickets were sold for the Paralympics domestically and internationally. Authorised ticket resellers (ATR) will have their own individual refund procedure for international ticketholders.

Tickets that were purchased and not requested for a refund remain valid for rescheduled events, while refund requests cannot be cancelled once submitted.

Following its postponement this year due to Covid-19, the Tokyo 2020 Olympics are now scheduled for July 23 to August 8 while the Paralympics are due to follow from August 24 to September 5.

Almost 20 per cent of Japanese residents have opted to request a ticket refund for the postponed Tokyo Olympics. Organisers said they received some 810,000 applications for Olympic ticket refunds out of about 4.45 million tickets sold in the domestic lottery, or about 18 per cent.

Organisers said a further refund period may be possible depending on the development of the pandemic.

Image: Marco Verch / CC BY 2.0 / Edited for size