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Help checkpoints for fans at Anfield

Premier League football club Liverpool will run help checkpoints at Anfield for its first home game of the new season against Burnley, as it continues to utilise NFC technology.

It will be the first time supporters will be back in full at the club’s home ground since March 2020, following the outbreak of the Covid-19 pandemic. 

Liverpool originally had issues with digital tickets, which resulted in two games being delayed. It has now launched a review into ticketing and access. 

To enter the stadium, fans can use NFC tickets or photo identification as there will no longer be paper tickets. Supporters must download their digital ticket before arriving at Anfield to watch the game. 

There will be NFC Help checkpoints around Anfield, to offer fans support and advice if they are experiencing any trouble with their digital tickets. The Kop Bar will also operate as a hub where fans can ask for technical advice and support. 

Other protocols in place to keep fans safe include arriving early, which means that relevant checks and procedures can take place. Because of this, the club has said that there may be queues closer to kick-off, advising fans to give themselves plenty of time. 

There will also be staggered entry times, which will control the flow of fans around Anfield. Prior to the match, supporters will be contacted via email with the details of their entry time. 

The club is still asking for fans to wear a face covering when entering and leaving Anfield, and to observe social distancing, though there is no government requirement to do so. 

Liverpool are also “strongly” recommending that fans take a lateral flow test 24 to 36 hours before kick-off. 

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