Colorado signs in bill to protect from ticket scams

Featured Image: Benjamin Rascoe on Unsplash

Colorado Governor Jared Polis has signed a new bill into law that will help to protect live music and entertainment fans from ticket scams. 

Governor Polis signed the Consumer Protection in Event Ticket Sales at the famous Colorado venue Red Rocks Amphitheatre. The bill was sponsored by Representatives William Lindstedt and Alex Valdez, and Senators Tom Sullivan and Bob Gardner.

House Bill 1378 will require ticket-sellers to guarantee consumer refunds under specific circumstances, like the event being cancelled. The bill will also prohibit a venue from denying entry to individuals that purchased their tickets from a reseller.

Additionally, the bill has amended the US state’s consumer protection statutes to include actions that constitute deceptive trade practices. This includes creating a website that is designed to look like a legitimate ticket sales platform with the intent of misleading consumers; selling tickets without disclosing its total cost; and increasing the price once a ticket has been selected for purchase.

In a pun-filled statement, Governor Polis said: “Taylor Swift’s worldwide Eras Tour opened many people’s eyes to the Bad Blood between Coloradans and Hoax ticketing scams. This bill protects concert-goers from a Labyrinth of hidden fees and helps ensure Coloradans don’t have another Cruel Summer filled with fraudulent tickets. Today, Coloradans are closer than ever to being Out of the Woods from scams.”

Colorado Attorney General Phil Weiser was among the 30 or so other state and district attorneys general that filed an antitrust lawsuit against Ticketmaster and its parent company, Live Nation, last month.

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