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Germany’s Ticket.io brings in Ticketplan as insurance services provider

Photo by Yvette de Wit on Unsplash

Ticket insurance and protection pioneer TicketPlan has partnered with leading German ticketing service provider Ticket.io.

Ticketplan will provide its market-leading refund insurance solutions to customers for the Cologne-based group.

The deal is the latest step in Ticketplan’s international expansion. The UK-based company operates in its home market as well as with partners in Europe and North America.

Ben Bray, relationship & development director at TicketPlan, said: “We are delighted to announce our partnership with Ticket.io. This collaboration is a testament to our shared commitment to enhancing the ticketing experience by providing customers with the highest level of flexibility and security through our market-leading refund insurance.

“It has been a joy to work with the team at Ticket.io to bring this to launch. We deeply value the professionalism, innovation, and collaboration that the Ticket.io team has demonstrated so far, and we are excited to work with one of Germany’s leading ticketing companies.”

Security and flexibility from Ticketplan

Jannusch Frontzek, managing director at Ticket I/O, said: “With TicketPlan, we have a strong partner by our side to provide maximum security and flexibility for our event organisers and their ticket buyers. Together, we are setting new standards in ticketing by bridging technology, service, and customer focus.

“This partnership allows us to offer real value to smaller event organisers at fair prices – something that was previously only achievable for large-scale events. This is a vital step in helping to support and preserve those working in the cultural sector on a broader scale.”