Society of London Theatre (SOLT) and UK Theatre have added refund protection for customers thanks to a partnership with TicketPlan.
TicketPlan refund protection will now be available for customers purchasing tickets for West End and London theatre shows through OfficialLondonTheatre.com.
SOLT is a membership organisation for London theatre producers, managers, owners and operators.
“We are delighted to launch TicketPlan on OfficialLondonTheatre.com,” commented Ben Bray, relationship and development director at TicketPlan.
“We are very proud to be trusted by the industry leading website operated by the prestigious Society of London Theatre and UK Theatre, further increasing our presence among respected ticket providers to London’s famous West End and beyond.”
Jamie Snelgrove, head of business development at Society of London Theatre and UK Theatre, added: “We are delighted to begin working with TicketPlan to provide the option of refund protection for customers of OfficialLondonTheatre.com, our ticketing promotions, and the in-person TKTS booth. Our aim is always to provide the best customer service and experience for theatre ticket buyers and look forward to doing so with TicketPlan.”
It is not the first London theatre partnership to be announced by TicketPlan this month – Trafalgar Tickets and London Theatre Direct have also linked up with the ticketing insurance provider.
Customers will have access to refund protection across West End theatres and 14 regional venues.