We are pleased to announce an exciting opportunity to join one of London’s most prestigious venues, The Apollo Victoria Theatre, currently home to the smash hit show Wicked. We are seeking two proactive and conscientious individuals to join our industry award winning Box Office team. The ideal candidate will be passionate and ambitious, with a true desire to work in a fast-paced sales environment.
As Box Office Assistant you’ll deliver the highest standard of customer service in order to maximise sales, productivity and occupancy of the venue. You’ll interact with all customers, agents, producers, company members and colleagues with a cheerful and helpful demeanour, treating all customers as VIPs, conveying enthusiasm for our show, tickets and packages. In a typical day you’ll process customer and trade bookings with utmost accuracy using the in-house Ticketing System, Audience View.
Previous experience in using Audience View or experience of working in a Box Office is desirable but not essential. We’re looking for someone proactive and with a positive attitude to delivering great customer service, who can convey enthusiasm for Wicked and the theatre to everyone visiting our venue. Please take a look at our job description download for further details of the role and responsibilities. We actively encourage applications from people from the widest possible range of backgrounds, including those who are currently underrepresented in this industry.
The Ambassador Theatre Group is an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to ticketing platforms and producing shows. We are passionate about great shows and our ambition is to help them find the largest possible audiences.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk