Customer Care & Posted Ticket Dispatch Representative
‘On your side since 2001, because we believe true fans deserve a fairer and smarter way to discover music events they love’
Do you regularly attend gigs, club nights, festivals and would like to be a part of Skiddle?
Due to expansion, we’re currently looking to recruit someone to join our Customer Care and posted ticket dispatch team, at our Longridge based HQ. Skiddle has an exceptionally high level of customer service and we’re rated as one of the best ticket outlets for service by trustpilot.co.uk.
As a customer care and posted ticket dispatch representative, you’ll be on hand to assist with general ticket enquiries taken over the phone, via email and live chat. Previous experience working within a customer focused role is desired but not essential. It’s crucial the right candidate has a sound understanding of the internet, social media and email use. We are looking for someone who has the ability to work in a fast-paced environment alongside our friendly team.
Other bits you need to know:
- Starting salary of £13.5k p.a increasing to £15k after 3-month probation period
- 35 hours per week (including some Saturdays and Bank Holidays)
- Full training provided
- Immediate Start
If you think you can cut the mustard then send your CV to ella@skiddle.com
The closing date for applications is Monday 31st December 2018 and if you’re shortlisted you will be invited to attend an interview\assessment morning.
Please be aware our office is easily accessible from the M6 but rurally based, so your own transport is not essential but highly advised.
