The Ambassador Theatre Group is the largest owner/operator of theatres in the UK with over 50 UK and international venues. We’re an internationally recognised theatre producer and a leader in theatre ticketing services through ATG Tickets, a market-leading business selling over 11 million tickets in the UK each year.
We are recruiting for a Duty Manager to oversee the day to day operations of and support our Group Sales Team, to sell tickets, ATG Theatre Cards and retail packages for all our UK venues and clients, based at our Contact Centre at the New Wimbledon Theatre. This is an opportunity to work as part of a friendly and supportive team, working with an interesting and always-changing product range – some of the UK’s biggest and most exciting shows, and the added extras that make a visit to our theatres even more special. You’ll specifically be taking bookings for groups, whether that’s bookings made by individuals, businesses, schools or community organisations.
You’ll help us develop and sustain audiences throughout the country by pro-actively selling tickets and retail offers, providing excellent levels of customer care and taking care to meet and exceed customer expectations.
This is a fixed term contract offered for between approximately 3 to 6 months. The role is worked between 9am and 6pm with the possibility of some occasional weekend work.
- Experience of working in sales role or environment is an advantage
- You like achieving targets
- You have some experience leading and managing a team
- You will enjoy working in a team in a fast paced environment
- You remain calm under pressure
- You communicate clearly and confidently
- You’re passionate about delivering great Customer Service.
If you have the skills to achieve our goals and an affinity for our values we’d like to hear from you! We actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. Please download a copy of our job description for further details.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk