Customer Service Host
The Sunderland Empire Theatre is recruiting now!
We are seeking a highly driven, sales focused Customer Service Host to join our team. The ideal candidate will have a proven track record of achieving strong results and be a natural team player in order to work efficiently and effectively as part of a dedicated team.
Reporting to Sales and Ticketing Managers you will deliver first class service to customers, producers and key stakeholders. You will be expected to manage a busy counter as well as perform vital administrative duties in order to support the Box Office operation.
Being a member of our Box Office team, you will provide great customer service and help bring the magic of the theatre to the people of Sunderland. As our busiest season approaches, we need people with great communication skills, a friendly demeanour, and a love for showbiz to sell tickets to some of theatres biggest productions. We offer a friendly and supportive workplace and individual training programme.
Further information on the role and the skills you’ll need can be found in our full job description and in our website article: https://careers.atg.co.uk/about-us/life-at-atg/front-of-house.html Previous experience in theatre is not required and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. You do need to be aged 18+ for this position.
The Ambassador Theatre Group is an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to ticketing platforms and producing shows. We are passionate about great shows and our ambition is to help them find the largest possible audiences.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you can find our contact details to request a confidential discussion.
