E-Commerce and Digital Executive – DAIMANI, UK

In 2019 DAIMANI launched the first worldwide marketplace for VIP Hospitality packages, connecting official event providers with corporate and individual customers.

We provide exclusive VIP Hospitality experiences for sports, music & cultural events. Partnering and working with some of the most iconic events around the globe, we are committed to improving and streamlining the VIP Hospitality experience.

The Digital & E-commerce Executive will primarily be responsible for the product lifecycle, which includes managing and maintaining site catalogues and uploading end-to-end event details across our digital platform.

We require someone that strives for excellence, possesses excellent digital skills, is an effective communicator, has an eye for detail, a passion for digital innovation & the events industry, with an ambition to develop in the digital and e-commerce sector.

This role will assist the UK team in:

• onboarding events in a timely manner
• maintaining website inventory
• liaising with event rights holders, venues, authorised re-sellers and clients
• supporting sales & all operational activities
• further establishing DAIMANI in the UK & Ireland

Location                London

Working hours      40 hours per week

Salary                     £27.5K

Key Responsibilities

The key responsibility of the post holder will be to provide qualitative support to ensure that all operational activities and contractual objectives are met and surpassed through strategic planning, excellence in delivery & administration, strong working relationships with DAIMANI colleagues and continuous monitoring & evaluation.

In particular the post holder will:

1.   Strategically support the Managing Director and the Senior Commerce Manager in developing & managing existing and future partnerships with external organisations.

2.   Assist in the creation of a fun, structured working environment that is inspiring, dynamic and challenging.

3.   Ensure all events are onboarded to the DAMIANI marketplace securely, accurately and in a timely manner.

4.   Work with all colleagues to ensure DAIMANI’s rights holder partnerships are being satisfied through effective monitoring and evaluation processes.

5.   Undertake industry research as and when directed by senior management.

6.   Source and collate marketing materials.

7.   Support head office CRM activities.

8.   As directed by the Managing Director and/or the Senior Commerce Manager attend seminars, networking events and exhibitions relevant to the role, proactively using the information and learning to influence current and future DAIMANI activities.

9.   Undertake personal development as and when required by DAIMANI.

10. Any other reasonable duty as may be assigned that is consistent with the purpose of the role and its level of responsibility, including the ability to work flexible hours and travel.

Person Specification

Education and Qualifications

Essential

• Demonstration of academic achievement in higher education, e.g., Degree or HND.

Desirable

• Second language

Experience

• A minimum of 3 years’ experience working in e-commerce, tourism, hospitality or events.
• Knowledge and experience of working with digital solutions and software.
• Proven ability of engaging with a range of stakeholders and external partners in order to achieve strategic and contractual objectives.
• Experience of delivering, monitoring and evaluating a range of objectives.
• Experience of working with colleagues and clients from a variety of backgrounds and languages.
• Knowledge and experience of working with Photoshop and similar tools.

Personal Attributes

• Ability to adapt and deliver under time constraints.
• A passion for results and excellence.
• Ability to convert difficulties into successes.
• Self-driven individual who brings life and energy to their delivery.
• Excellent organisational skills.
• Forward planner.
• Ability to work effectively as an individual and as a team member.
• Punctual.

Method of Application

All applications must be made via CV. Subject to Covid-19 regulations the aim is to hold interviews in London on the 19th & 20th May where applicants will have the opportunity to meet DAIMANI staff face to face.

Applications will be reviewed and those short listed for an interview will be contacted by DAIMANI regarding the time, date and venue.

You are required to provide a cover letter in support of your CV detailing relevant skills, knowledge and experience gained in paid and unpaid work. Please also detail any gaps in your employment or voluntary service history.

Failure to provide details pertaining to any gaps in your experience and to submit a cover letter will result in your application being unsuccessful.

Applications must be submitted to UK@daimani.com

Closing Date

Applications received after Sunday 2nd May 2021 will not be considered. If you have any access requirements and wish to complete your application in a different format, please contact us via UK@daimani.com

Equal Opportunities

DAIMANI is an equal opportunities employer and recognises the importance of equality, diversity and inclusion throughout the entire recruitment process.

It should be noted that whilst every effort has been made to outline all the duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail. Broad headings may therefore have been used; in which case all the usual associated duties are included in this job description.

If you would like to learn more about DAIMANI then visit our website DAIMANI.com