Event Ticketing Manager
The O2 Ticketing team are looking for an Event Ticketing Manager, on a one-year fixed term contract, to oversee the full ticketing event cycle for your individual roster of shows, from manifest through to onsale and event day requirements to ticketing settlement.
With responsibility for the movement of ticketing inventory between internal venue allocations and external 3rd party allocation to retain the required venue sell through percentage, you will monitor ticket sales and ensure these are maximised at all times for both on and off manifested inventory.
You will also liaise with Promoter ticketing departments and event organisers to ensure all their ticketing requirements are met.
We are looking for someone with relevant ticketing experience either in Account Management/Client Services or as a Ticketing/Box Office Manager from either a venue, ticket agent or for a large concert promoter.
You will have excellent verbal and written communication skills and be a team player with a flexible and positive attitude to work.
With a strong track record in building good working relationships across diverse business areas and functions, you will thrive in a very busy environment and maintain patience and empathy even when working under pressure.
You’ll be highly organised and dedicated; prioritising a varied and ever-changing workload whilst maintaining attention to detail. You’ll want to raise the bar in this role, be solutions focussed and look for ways to wow our customers. We encourage new ideas and innovation.
We’ll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters in AEG and to learn about our culture and values. We will give you training in our systems, policies and procedures so that you’ll be set up for success.
Where: You’ll be based at The O2, Peninsula Square, London SE10 0DX. This role will include evening and weekend work.
AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!
You can find out about our Vision and Values here: https://careers.aegeurope.com/our-values
AEG have 8 Employee Network groups, who give our employees a greater voice in the steps the business takes to continuously improve our workplace: https://careers.aegeurope.com/our-culture/employee-network-groups/
Our benefits can be found here: AEG Benefits
Our commitment to inclusion
We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.