Head of CRM & Digital – The Lowry, Manchester
The Lowry is a visual and performing arts venue situated at the heart of MediaCityUK, one of the world’s most exciting culture and media destinations.
This role sits within the Audiences, Sales and Marketing Department which brings together Ticketing, Communications, Marketing, CRM and Digital as a centralised team working across the whole organisation; united by shared accountability and responsibility for audience and revenue targets.
We are looking for a Head of CRM & Digital who will lead in the development and delivery of the CRM and Digital strategies at The Lowry. This role will be responsible for working across the whole organisation ensuring a joined-up approach to digital content, the website, e-CRM and wider CRM systems.
The role requires a highly organised and motivational leader who can inspire and drive change, with the ability to communicate technical and complex aspects of systems, data structures etc. You should have a deep understanding of digital and social platforms and corresponding audience behaviour, as well as an expert understanding of digital metrics.
The role has a number of staff benefits including:
- Complimentary and discounted theatre and live event tickets
- Free car parking at MediaCityUK just a few minutes’ walk from The Lowry building
- Generous annual leave entitlement and a paid day off for your birthday!
- Discounts at the bars, restaurant and gift shop located within The Lowry building
Please note that MediaCityUK is a well-connected destination with a variety of different transport options – bus, car, tram and bike.
The application deadline for this vacancy is Wednesday 25 August 2021 at 12:00pm.
Interviews take place on Wednesday 8 September 2021.
