Infrastructure and Production Manager, Ticketing – FIFA World Cup Qatar 2022, Qatar
Key responsibilities:
- Ensure ticketing facilities for the FIFA World Cup 2022 and other FIFA tournaments are delivered as per requirements
- Along with other departments determine facility designs, hardware and equipment requirements and setup plans
- Establish requirement documents, drawings as well as policies and procedures for ticketing facilities including infrastructure and IT
- Plan and oversee the configuration and installation of physical infrastructure and IT in the ticketing facilities
- Implement the ticket production and distribution strategy including the production of paper tickets at ticketing facilities in the host country
- Carry out ticket production test runs and implement quality assurance measures to ensure an error-free ticket production process
- Develop a logistics concept for all ticket production materials and equipment and manage its implementation
- Ensure any required support and maintenance is organised for operations time in all ticketing facilities
- Support general ticketing operations for FIFA events as required
Qualifications
- Bachelor degree or similar level of education
- Strong event/project management skills
Experience:
- 3-5 years in managing infrastructure and logistics for projects, preferably at international sporting events
- A minimum of 2 year’s experience in ticket production
Skills:
- English fluency – spoken and written (required)
- Arabic fluency – spoken and written (is an advantage)
- Advanced skills in MS Office (Excel, Word, PowerPoint, Visio & Project)
- Planning software and online collaboration tools (an asset)
- Knowledge of AutoCAD is an advantage