Senior Content Manager – Ticketmaster, London

  • Location - London, United Kingdom
  • Job type - Full Time
  • Salary - Unspecified
Ticketmaster Published 3 years ago

Location: London, UK

Division: Ticketmaster UK and International

Line Manager: Senior Content Manager

Contract Terms: Permanent, 40 hours per week

 

THE TEAM

Ticketmaster UK, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management. The Ticketmaster Marketing team drives customer engagement via our Content, CRM and Performance Marketing channels, creating campaigns to retain existing fans, acquire new fans and ultimately drive sales.

 

THE JOB

As the world returns to live entertainment, we have a need for an imaginative, organised and efficient content specialist to join our UK marketing team as Senior Content Editor.

You’ll play a vital role in planning, creating and delivering content, social and SEO initiatives for the UK and Ireland business. You will have a passion for content marketing and engaging with audiences via digital and traditional media channels. You’ll also possess excellent copywriting and proof-reading skills and will collaborate with members of the marketing team and wider business to create, facilitate and promote word-perfect copy.

You will also work closely with the Senior Content Manager to develop new campaigns from conceptual stages through to production and promotion.

 

WHAT YOU WILL BE DOING

  • Writing and editing social copy, blog posts, artist biographies, email copy in keeping with brand tone of voice.
  • Assist the senior content manager in developing integrated B2C marketing campaign, editorial and social strategies and activity plans
  • Work with the senior content manager and content and marketing teams to concept, create and deliver new creative campaign, social media and editorial ideas to promote the Ticketmaster brand
  • Work with wider team to respond to new business proposals to recommend relevant content marketing solutions
  • Work with the senior content manager to identify emerging content marketing trends and apply them to a wider content strategy to enhance fan engagement and increase ticket sales.
  • Deputise for the senior content manager when necessary
  • Analyse SEO data to ensure sure we’re picking up on emerging search trends

 

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

  • Proven experience in a content marketing or editorial role
  • Experience using a CMS (content management system), particularly WordPress and Prismic
  • Educated to degree level in Journalism (or a related subject) or substantial experience in digital content marketing or journalism.
  • Previous experience of using analytics programmes (such as Google Analytics) is highly desirable
  • Proven track record in delivering content marketing campaigns for an entertainment brand is highly desirable
  • Ability to use Microsoft office software packages to a competent standard
  • Previous experience in working with SEO from a content or editorial perspective is highly desirable

 

YOU (BEHAVIOURAL SKILLS)  

  • Organised, self-motivated and capable of working on own initiative
  • Enthusiastic, confident and able to communicate at all levels
  • Ability to work effectively as part of a team
  • Strong creative skills
  • Good time management skills with an ability to plan and prioritise competing work demands
  • Excellent verbal and verbal communications skills
  • Demonstrable creativity and innovation in a business context relevant to the role

 

TICKETMASTER VALUES 

Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork – We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

 

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

 

CULTURE

We’re fans who help fans everywhere get in to the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one incredible experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

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