Setup Executive
About TodayTix Group:
TodayTix Group is an ambitious, passionate, and dynamic team on a mission to find a seat for everyone, and redefine the way culture and commerce intersect.
Founded in 2013, TodayTix Group is the premier discovery and ticketing partner for cultural events across the globe. Through our growing portfolio of innovative brands, including TodayTix, Show-Score, and Broadway Roulette, and a growing roster of over 15,000 global theatres, producers, and cultural institutions, we take the drama out of securing tickets.
In early 2022, we welcomed Goldstar to our family. TodayTix Group, with Goldstar, sells more than 8 million tickets annually and has featured over 250,000 distinct productions across its channels. And it’s just the beginning.
During an especially challenging period for theatre and live events, we are fortunate to offer steady, reliable support to our partners by fueling a simple, accessible, and tech-enabled way for consumers to safely find favorites and discover new shows and experiences. With multiple funding rounds from hospitality veterans and established firms like Great Hill Partners, we are creating stable opportunities to ensure the industry emerges from this dark period stronger than ever.
We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. All applicants are welcome!
About the Role
TTG is growing and so is our Setup and Integrations Team! We’re looking for somebody highly motivated and with a passion for theatre to join us in disrupting an old supply chain model, broadening access to London theatre and expanding the theatre-going audience throughout the UK.
Reporting to the Setup Manager, you’ll be working on the set up and maintenance of products and pricing on TTG’s bespoke ticketing system, web platforms and company intranet. You will be responsible for clearly communicating product and pricing across TTG according to internal department needs.
As part of the Setup and Integrations Team, you will help form key external relationships with our supply partners and be responsible for liaising with them to ensure we have the necessary information to accurately sell to our multi channel customer base.
What You’ll Do
- Setup of new product on TTG systems and online platforms including product creation, inventory access, seating plans, content and pricing
- Setup and testing of promotional pricing
- Ongoing maintenance and update of existing product and pricing on the TTG systems to ensure accuracy and availability for sale
- Troubleshoot set up, system and inventory-related issues
- Support the Setup Manager with setup and testing of new API integrations, venue or pricing
- Liaise with suppliers and internal stakeholders to ensure timely receipt of all information necessary for accurate setup
- Build strong professional relationships with our suppliers
- Create internal product notifications and management of internal communication on new product and pricing
- Maintain relevant areas of company intranet
We’re Looking for Someone With:
- Excellent attention to detail
- Process-driven and thrives from completing tasks to the highest of standards
- Ability to work under own initiative, under pressure and to deadlines
- An organised and flexible approach to day-to-day responsibilities
- Excellent communication skills
- A creative and resourceful approach to problem solving
- Experience of using a ticketing/reservations system to manage and create products would be beneficial, but not essential.
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Additional information: Monday to Friday with a rota of bank holiday support.
