Forum Updates
- New Formula: Programme Preview released
Time for a makeover? Yes indeed… Drawing a crowd of over 600 delegates from 40+ countries, the Forum is now the world’s leading ticketing business meeting. But for our eighth annual edition, we’re giving the live entertainment ticketing sector’s #1 meeting a major makeover. A new format and floorplan will ...1 week ago - Be Our Guests! Our first 15 VIP organisations
Our Hot Tickets Programme allocates guest invites to leading organisations which are evaluating upgrades to their ticketing, CRM and/or digital marketing platforms over the next 18-24 months – and therefore will be ‘shopping around’ at the Forum. We’ve set aside 100 guest passes for this programme in 2020. And, the ...2 months ago - New Dates: Moving with the times!
In 2020, the Forum is moving from its established April dates to 9-10 June. Why? We’ve had a unbroken record of seven years of continuous growth. To sustain this growth for TheTicketingBusiness Forum we’ve been analysing attendance data – and also feedback from those who have been unable to attend ...8 months ago - VIDEO: Implementing a Smart Pricing Strategy
A couple of months back we previewed a panel session on Smart Pricing, taking the theory and exploring the case studies behind it. Jump forward to TheTicketingBusiness Forum 2019 and our friends at Smart Pricer had a packed room for their session on the real challenges, solutions, and to-do lists ...9 months ago - Festival trends and technology
We got into the nitty gritty details about the trends and technology we’re seeing more at festivals! Nick Dodds, managing director for Festivals and Events International (FEI), discussed some of the major trends we’re beginning to see in this vertical and what to expect moving forward. Niche festivals will begin ...9 months ago - What can the Forum do for you?
For the past seven years, TheTicketingBusiness Forum has been connecting the ticketing eco-system together. This year’s event brought together a global gathering of business leaders who are delivering the next generation of entertainment, ticketing, marketing, CRM, and data solutions. Our founder, Ian Nuttall, reminds us that ticketing is no longer ...9 months ago - Ticketing and the Rebirth of Cool
TEG became our Ticketing Business of the Year at our Awards ceremony, and Cameron Hoy, chief operating officer and head of ticketing at the Australia-based firm flew across the world to share his thoughts on the industry. He said: “Ticketing has changed more in the last three years than ...9 months ago - Our League: Innovation to Drive Activation
We got a deep look into the success and insights of how Rugby Football League’s (RFL) new membership platform for spectators, viewers and participants of the sport has gone. Rick Jurkiewicz, the head of ticketing for the RFL, and membership manager Nichola Spencer told us about the layers of the ...9 months ago - Celebrating tradition and innovation in cricket
The Bigger Picture TheTicketingBusiness Forum took place at one of the world’s most famous cricket grounds, Old Trafford, as England and Wales prepare to host the sport’s biggest tournament for the first time in 20 years. And what an exciting moment to engage with one of the top names ...9 months ago - Singh says StubHub puts fans first
Sukhinder Singh Cassidy, StubHub’s global president sat down with our founder Ian Nuttall to discuss business, technology, fans and… the future of ticketing. Singh told the crowd of industry experts that, while it seems simple, the fans must always be at “the heart of what we deliver in ticketing.” Nuttall ...9 months ago - England Netball: Rising to the Challenge
The past year has been a whirlwind for England Netball after beating Australia, the world champions, in a tight final at the Commonwealth Games. As the sport continues its rise in popularity in the country, the governing body has made the move to team up with SecuTix. Joanne Sinclair, commercial ...9 months ago - 2019 – A record breaking Forum
TheTicketingBusiness has returned from another successful Forum in Manchester. Thanks to everyone who joined us and made the seventh edition of #TBF so great. We return to Manchester for the 2020 edition of TheTicketingBusiness Forum and look forward to seeing you there again in April (21-22). Here are a few ...9 months ago - Winners of TheTicketingBusiness Awards 2019 announced
The winners of TheTicketingBusiness Awards 2019 were announced on the evening of 9 April 2019 during a private ceremony at Emirates Old Trafford, Manchester. Now in their fourth year, TheTicketingBusiness Awards (previously Ticketing Technology Awards) are the only awards to recognise a whole spectrum of achievements from across the global ...9 months ago - Speaker Preview: Beating bad bots & restoring online fairness to ticketing
Bad bots make the internet a fundamentally unfair place. Nowhere is this more clear than during onsales. Online ticketing organisations have found themselves on the front lines of the battle against bad bots. Consider that one bot operator alone scooped up 1,012 tickets to a concert in 1 minute. Frustrated ...10 months ago - SecuTix: Learn from the experts
England Netball and SecuTix join #TBF19 to share expertise & stories on their pair-up to improve efficiency. The rate of change in women’s sports is one of the most exciting trends in the sports industry right now. For rights holders, brands and the media, this represents a chance to ...10 months ago - Speaker Preview: Digital First with TodayTix
Today’s audiences are becoming increasingly defined by those customers who are digital first. This audience demands and expects a slick, mobile-first shopping experience across their lives – and buying a ticket to a show is no exception. How do we reconcile this growing band of digirati with the ever shrinking ...10 months ago - Speaker Preview: The Role of Digital Ticketing
The Fan, The Venue and The Technology… PTI Consulting Director Mike Bohndiek will join the Forum next month to discuss all things digital ticketing and how it is playing an increasingly central role in fan engagement and a key part of enhancing the entire event experience. The question is, ...10 months ago - Improving Conversion: How AS Roma gets the tourists in
TheTicketingBusiness Forum 2019 will welcome Francis Casado, Co-Founder and Head of Business Development, 3D Digital Venue to share his insights on the project carried out with AS Roma to improve its online conversion rate and attract more sports tourists to the club’s games. Here’s a preview of Francis’ presentation: ...10 months ago - Smart Pricing: Enough of the theory. Here’s some real case studies
When was the last time you challenged your ticket prices? After all, the pressure from changing customer behaviour has never been greater. But the days of changing prices based on gut-feeling – or what may have happened before – have long gone. Data-driven pricing strategies are proving their capabilities to ...10 months ago - How V-Commerce is improving the Customer Journey
Even though the idea itself describes a revolutionary change in ticket buying, V-Commerce is actually taking us back to the roots of human communication. After years of teaching our fingers to do the talking, voice assistants are now enabling us to use our mouths again to make purchases. In this ...10 months ago - 40 PASSES LEFT FOR THE FORUM: ARE YOU JOINING?
With some of the ticketing sectors most influential people signed up to join the seventh annual Forum, it’s going to be the most important meeting of the year. With just 5 weeks until ticketing leaders gather in Manchester, there are just 40 passes before we declare a complete sell out. ...11 months ago - Speaker Preview: England Netball and SecuTix
It’s exciting times for England Netball. The team won gold at the Gold Coast Commonwealth Games in 2018 and capped off the year winning BBC Sports Personality Team of the Year and Greatest Sporting Moment of the Year. The buzz around the sport continues into 2019 with England hosting the ...11 months ago - Speaker Preview: Cameron Hoy, COO, Ticketek Entertainment Group
Who would have thought ticketing would become so cool? Not so long ago, ticketing peeps were hidden away in the dark recesses or behind customer service windows only to be seen at box office hours. Now ticketing is front and centre of the digital transformation across entertainment, sports and leisure. ...11 months ago - Speaker Preview: Sukhinder Singh Cassidy
The global ticketing marketplace has experienced rapid change in a short time. Both pushed – by technology innovation – and pulled – by rising customer expectations – our sector is playing ‘catch up’ with the wider world of e-commerce. StubHub reinvented the ticket resale marketplace when it appeared in 2000. ...11 months ago - Speaker Preview: Revenue potential of Customer Experience
For 2019, we are thrilled to welcome Martin Gammeltoft, VP – Commercial Operations, Activity Stream to the speaker lineup in Manchester. Martin will join an expert panel in April to give insight on how leading entertainment businesses are now leveraging their data and insights – and product offer – to ...11 months ago
