Forum Updates
- Festival trends and technology
We got into the nitty gritty details about the trends and technology we’re seeing more at festivals! Nick Dodds, managing director for Festivals and Events International (FEI), discussed some of the major trends we’re beginning to see in this vertical and what to expect moving forward. Niche festivals will begin ...1 day ago - What can the Forum do for you?
For the past seven years, TheTicketingBusiness Forum has been connecting the ticketing eco-system together. This year’s event brought together a global gathering of business leaders who are delivering the next generation of entertainment, ticketing, marketing, CRM, and data solutions. Our founder, Ian Nuttall, reminds us that ticketing is no longer ...2 days ago - Ticketing and the Rebirth of Cool
TEG became our Ticketing Business of the Year at our Awards ceremony, and Cameron Hoy, chief operating officer and head of ticketing at the Australia-based firm flew across the world to share his thoughts on the industry. He said: “Ticketing has changed more in the last three years than ...2 days ago - Our League: Innovation to Drive Activation
We got a deep look into the success and insights of how Rugby Football League’s (RFL) new membership platform for spectators, viewers and participants of the sport has gone. Rick Jurkiewicz, the head of ticketing for the RFL, and membership manager Nichola Spencer told us about the layers of the ...2 days ago - Celebrating tradition and innovation in cricket
The Bigger Picture TheTicketingBusiness Forum took place at one of the world’s most famous cricket grounds, Old Trafford, as England and Wales prepare to host the sport’s biggest tournament for the first time in 20 years. And what an exciting moment to engage with one of the top names ...2 days ago - Singh says StubHub puts fans first
Sukhinder Singh Cassidy, StubHub’s global president sat down with our founder Ian Nuttall to discuss business, technology, fans and… the future of ticketing. Singh told the crowd of industry experts that, while it seems simple, the fans must always be at “the heart of what we deliver in ticketing.” Nuttall ...2 days ago - England Netball: Rising to the Challenge
The past year has been a whirlwind for England Netball after beating Australia, the world champions, in a tight final at the Commonwealth Games. As the sport continues its rise in popularity in the country, the governing body has made the move to team up with SecuTix. Joanne Sinclair, commercial ...2 days ago - 2019 – A record breaking Forum
TheTicketingBusiness has returned from another successful Forum in Manchester. Thanks to everyone who joined us and made the seventh edition of #TBF so great. We return to Manchester for the 2020 edition of TheTicketingBusiness Forum and look forward to seeing you there again in April (21-22). Here are a few ...1 week ago - Winners of TheTicketingBusiness Awards 2019 announced
The winners of TheTicketingBusiness Awards 2019 were announced on the evening of 9 April 2019 during a private ceremony at Emirates Old Trafford, Manchester. Now in their fourth year, TheTicketingBusiness Awards (previously Ticketing Technology Awards) are the only awards to recognise a whole spectrum of achievements from across the global ...1 week ago - Speaker Preview: Beating bad bots & restoring online fairness to ticketing
Bad bots make the internet a fundamentally unfair place. Nowhere is this more clear than during onsales. Online ticketing organisations have found themselves on the front lines of the battle against bad bots. Consider that one bot operator alone scooped up 1,012 tickets to a concert in 1 minute. Frustrated ...2 weeks ago - SecuTix: Learn from the experts
England Netball and SecuTix join #TBF19 to share expertise & stories on their pair-up to improve efficiency. The rate of change in women’s sports is one of the most exciting trends in the sports industry right now. For rights holders, brands and the media, this represents a chance to ...3 weeks ago - Speaker Preview: Digital First with TodayTix
Today’s audiences are becoming increasingly defined by those customers who are digital first. This audience demands and expects a slick, mobile-first shopping experience across their lives – and buying a ticket to a show is no exception. How do we reconcile this growing band of digirati with the ever shrinking ...3 weeks ago - Speaker Preview: The Role of Digital Ticketing
The Fan, The Venue and The Technology… PTI Consulting Director Mike Bohndiek will join the Forum next month to discuss all things digital ticketing and how it is playing an increasingly central role in fan engagement and a key part of enhancing the entire event experience. The question is, ...3 weeks ago - Improving Conversion: How AS Roma gets the tourists in
TheTicketingBusiness Forum 2019 will welcome Francis Casado, Co-Founder and Head of Business Development, 3D Digital Venue to share his insights on the project carried out with AS Roma to improve its online conversion rate and attract more sports tourists to the club’s games. Here’s a preview of Francis’ presentation: ...4 weeks ago - Smart Pricing: Enough of the theory. Here’s some real case studies
When was the last time you challenged your ticket prices? After all, the pressure from changing customer behaviour has never been greater. But the days of changing prices based on gut-feeling – or what may have happened before – have long gone. Data-driven pricing strategies are proving their capabilities to ...1 month ago - How V-Commerce is improving the Customer Journey
Even though the idea itself describes a revolutionary change in ticket buying, V-Commerce is actually taking us back to the roots of human communication. After years of teaching our fingers to do the talking, voice assistants are now enabling us to use our mouths again to make purchases. In this ...1 month ago - 40 PASSES LEFT FOR THE FORUM: ARE YOU JOINING?
With some of the ticketing sectors most influential people signed up to join the seventh annual Forum, it’s going to be the most important meeting of the year. With just 5 weeks until ticketing leaders gather in Manchester, there are just 40 passes before we declare a complete sell out. ...2 months ago - Speaker Preview: England Netball and SecuTix
It’s exciting times for England Netball. The team won gold at the Gold Coast Commonwealth Games in 2018 and capped off the year winning BBC Sports Personality Team of the Year and Greatest Sporting Moment of the Year. The buzz around the sport continues into 2019 with England hosting the ...2 months ago - Speaker Preview: Cameron Hoy, COO, Ticketek Entertainment Group
Who would have thought ticketing would become so cool? Not so long ago, ticketing peeps were hidden away in the dark recesses or behind customer service windows only to be seen at box office hours. Now ticketing is front and centre of the digital transformation across entertainment, sports and leisure. ...2 months ago - Speaker Preview: Sukhinder Singh Cassidy
The global ticketing marketplace has experienced rapid change in a short time. Both pushed – by technology innovation – and pulled – by rising customer expectations – our sector is playing ‘catch up’ with the wider world of e-commerce. StubHub reinvented the ticket resale marketplace when it appeared in 2000. ...2 months ago - Speaker Preview: Revenue potential of Customer Experience
For 2019, we are thrilled to welcome Martin Gammeltoft, VP – Commercial Operations, Activity Stream to the speaker lineup in Manchester. Martin will join an expert panel in April to give insight on how leading entertainment businesses are now leveraging their data and insights – and product offer – to ...2 months ago - 2019 Shortlists Announced!
TheTicketingBusiness is delighted to announce the finalists for TheTicketingBusiness Awards 2019. With nominations flooding in from around the world, we would like to sincerely congratulate all of our finalists for making the shortlists – we will be in touch shortly to advise the next steps. Proudly presenting our 2019 Shortlists: ...2 months ago - Speaker Preview: New tricks in using your tickets
TheTicketingBusiness Forum 2019 is delighted to welcome back Andreas Kienbink, CEO & Co-Founder of keyper, to discuss new methods of fans optimising the use of their tickets. Sports attendance figures have been showing declines in key markets – from Premier League through to NFL. How do sports organisations and stadium ...2 months ago - The Forum partners with TicketPlan
TheTicketingBusiness Forum is excited to announce its partnership with TicketPlan for the 2019 Forum. TicketPlan are offering Booking Refund Protection to all delegates at #TBF19, making your booking totally risk free should you have to cancel due to various (specified) reasons between 8th Feb (60 days out) and the Forum. This ...3 months ago - TickX Better Together Welcome Party
TheTicketingBusiness and TickX invite all registered delegates of April’s Forum to the TickX Better Together Welcome Party to kick off the programme with some networking in the HQ hotel bar. TickX is the simple, hassle-free way to search for the best event, cinema and attraction tickets, and the first of ...3 months ago
