Consumer Rights Archives

Drip pricing leads to consumers spending more on tickets – study

Ticket buyers spend about 21 per cent more when faced with ‘drip pricing’ via online platforms such as StubHub, according…

Italian antitrust condemns ticketing practices of nine Serie A clubs

The Italian antitrust authority has found the ticketing practices of nine Serie A clubs to be “unfair” following a consumer…

Brescia and Lecce included in probe over consumer rights of ticket sales

The Italian antitrust authority has expanded its consumer rights probe into Serie A clubs and their ticketing practices to include…

Dutch consumer group warns mass refunds could lead to football clubs going bankrupt

Dutch football fans have been advised to accept vouchers rather than pursue refunds for unused tickets after the nation’s football…

UK watchdog makes contempt of court claim against Viagogo

The UK’s competition regulator has made a contempt of court complaint against Viagogo after claiming it has failed to comply…

CMA could be given ‘much stronger powers’

The Competition and Markets Authority (CMA) could be given new powers to tackle consumer law without having to go through…

CMA has ‘serious concerns’ with lack of Viagogo compliance

The Competition and Markets Authority (CMA) has said it has “serious concerns” that Viagogo has not complied with its court…

CMA letter addresses event organisers’ role in resale

The Competition and Markets Authority (CMA) has issued an open letter to event organisers in the UK detailing their responsibilities…

Viagogo ‘nowhere near compliant’ with consumer rights demands

Viagogo has claimed it is now compliant with the Competition and Markets Authority’s (CMA’s) demands relating to consumer rights as…

Victim of Viagogo founder wins MBE

Victim Of Viagogo (VoV) founder Claire Turnham has been awarded an MBE for her services to consumer rights. Turnham has…

Viagogo calls aggrieved customers ‘exceptionally careless’

Viagogo has said its customers who claim to have been misled by the resale firm were just “exceptionally careless,” rather…

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Wimbledon raises ticket prices for 2023 championships

UEFA unveils ‘fans first’ Euro 2024 tix strategy

Lord’s lifetime membership owners allowed to jump 29-year queue

Viagogo fined over unauthorised ticket sales for Rugby World Cup France 2023

Ticketing: The ‘bad-news’ business?

Vivendi plans to sell See Tickets and festival businesses – reports

Leeds United increases season ticket prices by flat 10% fee

Issues reported with Rugby World Cup 2023 ticketing system

See Tickets, Vivendi suffer reported data breach

Health Pass required for entry to Climate Pledge Arena

Aisle seats are the new ‘premium’ tickets

Ticketmaster faces class action lawsuit over Drake tickets

Tag: Consumer Rights