Skip to content
#TBF24 TheTicketingBusiness Forum 2024 – 16-17 April in Manchester Register here for #TBF24 at the Super Earlybird rate today
#TBF24 – Bringing together the global entertainment eCommerce ecosystem, since 2013
Search
Search our site

Most Popular

Wimbledon raises ticket prices for 2023 championships

2 minute read
21 October 2022

UEFA unveils ‘fans first’ Euro 2024 tix strategy

2 minute read
12 September 2023

Lord’s lifetime membership owners allowed to jump 29-year queue

2 minute read
26 June 2020

Viagogo fined over unauthorised ticket sales for Rugby World Cup France 2023

2 minute read
13 July 2023

Ticketing: The ‘bad-news’ business?

13 minute read
23 January 2023

Vivendi plans to sell See Tickets and festival businesses – reports

2 minute read
26 September 2023

Leeds United increases season ticket prices by flat 10% fee

2 minute read
7 March 2023

Issues reported with Rugby World Cup 2023 ticketing system

3 minute read
8 April 2021

See Tickets, Vivendi suffer reported data breach

2 minute read
27 October 2022

Health Pass required for entry to Climate Pledge Arena

2 minute read
7 October 2021

Aisle seats are the new ‘premium’ tickets

2 minute read
28 May 2019

Ticketmaster faces class action lawsuit over Drake tickets

2 minute read
24 March 2023

Quick links

Or choose from the following popular destinations

  • Next Forum
  • Subscribe
  • Insights
  • Jobs
  • Contact Us

Main Navigation

  • Our Insights
  • Job Listings
Xperiology Site Logo
  • Next Meeting
  • Subscribe
The TicketingBusinessNews logo
  • Job Listings
  • Our Insights
  • Next Meeting
  • Subscribe

Tag: Consumer Rights

Drip pricing leads to consumers spending more on tickets – study

Ticket buyers spend about 21 per cent more when faced with ‘drip pricing’ via online platforms such as StubHub, according…

4 minute read
19 February 2021

Italian antitrust condemns ticketing practices of nine Serie A clubs

The Italian antitrust authority has found the ticketing practices of nine Serie A clubs to be “unfair” following a consumer…

2 minute read
13 November 2020

Brescia and Lecce included in probe over consumer rights of ticket sales

The Italian antitrust authority has expanded its consumer rights probe into Serie A clubs and their ticketing practices to include…

2 minute read
21 July 2020

Dutch consumer group warns mass refunds could lead to football clubs going bankrupt

Dutch football fans have been advised to accept vouchers rather than pursue refunds for unused tickets after the nation’s football…

3 minute read
23 April 2020

UK watchdog makes contempt of court claim against Viagogo

The UK’s competition regulator has made a contempt of court complaint against Viagogo after claiming it has failed to comply…

3 minute read
4 July 2019

CMA could be given ‘much stronger powers’

The Competition and Markets Authority (CMA) could be given new powers to tackle consumer law without having to go through…

3 minute read
18 June 2019

CMA has ‘serious concerns’ with lack of Viagogo compliance

The Competition and Markets Authority (CMA) has said it has “serious concerns” that Viagogo has not complied with its court…

2 minute read
24 January 2019

CMA letter addresses event organisers’ role in resale

The Competition and Markets Authority (CMA) has issued an open letter to event organisers in the UK detailing their responsibilities…

2 minute read
21 January 2019

Viagogo ‘nowhere near compliant’ with consumer rights demands

Viagogo has claimed it is now compliant with the Competition and Markets Authority’s (CMA’s) demands relating to consumer rights as…

3 minute read
18 January 2019

Victim of Viagogo founder wins MBE

Victim Of Viagogo (VoV) founder Claire Turnham has been awarded an MBE for her services to consumer rights. Turnham has…

3 minute read
2 January 2019

Viagogo calls aggrieved customers ‘exceptionally careless’

Viagogo has said its customers who claim to have been misled by the resale firm were just “exceptionally careless,” rather…

2 minute read
1 November 2018

All the latest entertainment ticketing ecosystem news from around the globe and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place – curated and edited by TheTicketingBusiness team at Xperiology.

Launched in 2013, TheTicketingBusinessNews is owned and delivered by Xperiology – the UK-based events, publishing and marketing agency dedicated to sports, arts and entertainment.

  • Contact Us
  • About Us
  • Privacy Policy
  • Careers

The TicketingBusinessNews Site Logo

Copyright © 2023 Xperiology. All rights reserved.
X We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. However you may visit Settings to provide a controlled consent.
Read More Settings ACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
__cf_bm30 minutesThis cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
__lc_cid2 yearsThis is an essential cookie for the website live chat box to function properly.
__lc_cst2 yearsThis cookie is used for the website live chat box to function properly.
__oauth_redirect_detectorpastThis cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality.
cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
last_pys_landing_page7 daysAnonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.
last_pysTrafficSource7 daysAnonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.
pys_first_visit7 daysAnonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.
pys_landing_page7 daysAnonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.
pys_session_limit1 hourAnonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.
pys_start_sessionsessionAnonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.
pysTrafficSource7 daysAnonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
CookieDurationDescription
CONSENT2 yearsYouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
vuid2 yearsVimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
CookieDurationDescription
VISITOR_INFO1_LIVE5 months 27 daysA cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSCsessionYSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devicesneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-idneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
Save & Accept