Consumer Archives

SeatGeek introduces ‘Swaps’ platform for customers

Ticketing platform SeatGeek has launched SeatGeek Swaps, a ticket return feature that allows customers to return their tickets up to…

German consumer group slams voucher scheme as Bundesliga restart plans are unveiled

A German consumer group has criticised legislation that would force ticket-holders to accept vouchers instead of refunds as the country…

US Reps call on regulator to act against ticketing giants

Two senior US politicians have called on the competition regulator to take action against ticketing operators flouting consumer rules. Representatives…

Victim of Viagogo founder honoured by Amnesty International

Amnesty International has honoured Claire Turnham, the campaign leader of Victim Of Viagogo, UK for fighting against modern injustices. Amnesty…

Only tough action will deter “defiant” ticket operators, warns expert

The UK authorities face a series of challenges in taking enforcement action against secondary ticketing sites that flout consumer law,…

Four arrests as trading standards swoop on ticket resellers

Four people were arrested as trading standards officials raided a number of properties as part of its investigation into the…

French regulator takes action against Viagogo

Viagogo has been ordered to change its “deceptive” sales and marketing practices in France. The country’s Directorate-General for Competition, Consumer…

Scottish trading body investigating secondary ticketing operators

Consumer watchdog Trading Standards Scotland (TSS) is urging those who have experienced problems in buying resold tickets to file a…

Dutch ticket sellers hailed for action on drip pricing

Ticket vendors in the Netherlands are now compliant with consumer law over drip pricing according to the nation’s business regulator….

Viagogo takes ‘dodgy practices’ gong in Australia

Viagogo has been awarded a consumer gong in Australia – but might wish it had missed out. The Shonky Choice…

Viagogo is most complained about site in New Zealand

Viagogo is the most complained about website in New Zealand according to data released by the country’s competition enforcement and…

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See Tickets, Vivendi suffer reported data breach

Rammstein obtains restraining order against Viagogo

Lyte to acquire Event Genius assets as parent company Festicket set to fall into administration

US groups form ‘Break Up Ticketmaster’ coalition

Silver Lake looking into TEG exit options – report

Fans unhappy with Blackpink tour prices

Paris 2024 Olympics first draw to open this week

Individual tickets for Rugby World Cup 2023 to go on sale

Major price increase for Glastonbury 2023 tickets

Formula 1 fans voice anger over British Grand Prix ticket pricing

Pollen owed almost £80m at time of collapse

People on the Move: AEG, Ticketmaster and more…

Tag: Consumer