Consumer Archives

SeatGeek introduces ‘Swaps’ platform for customers

Ticketing platform SeatGeek has launched SeatGeek Swaps, a ticket return feature that allows customers to return their tickets up to…

German consumer group slams voucher scheme as Bundesliga restart plans are unveiled

A German consumer group has criticised legislation that would force ticket-holders to accept vouchers instead of refunds as the country…

US Reps call on regulator to act against ticketing giants

Two senior US politicians have called on the competition regulator to take action against ticketing operators flouting consumer rules. Representatives…

Victim of Viagogo founder honoured by Amnesty International

Amnesty International has honoured Claire Turnham, the campaign leader of Victim Of Viagogo, UK for fighting against modern injustices. Amnesty…

Only tough action will deter “defiant” ticket operators, warns expert

The UK authorities face a series of challenges in taking enforcement action against secondary ticketing sites that flout consumer law,…

Four arrests as trading standards swoop on ticket resellers

Four people were arrested as trading standards officials raided a number of properties as part of its investigation into the…

French regulator takes action against Viagogo

Viagogo has been ordered to change its “deceptive” sales and marketing practices in France. The country’s Directorate-General for Competition, Consumer…

Scottish trading body investigating secondary ticketing operators

Consumer watchdog Trading Standards Scotland (TSS) is urging those who have experienced problems in buying resold tickets to file a…

Dutch ticket sellers hailed for action on drip pricing

Ticket vendors in the Netherlands are now compliant with consumer law over drip pricing according to the nation’s business regulator….

Viagogo takes ‘dodgy practices’ gong in Australia

Viagogo has been awarded a consumer gong in Australia – but might wish it had missed out. The Shonky Choice…

Viagogo is most complained about site in New Zealand

Viagogo is the most complained about website in New Zealand according to data released by the country’s competition enforcement and…

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Wimbledon raises ticket prices for 2023 championships

See Tickets, Vivendi suffer reported data breach

Exit Festival links up with NFT-TiX as part of multi-year collaboration

Ticketing: The ‘bad-news’ business?

Ticketmaster faces class action lawsuit over Drake tickets

Rammstein obtains restraining order against Viagogo

Ziggo Dome extends NFT ticketing plans with GUTS Tickets

President Biden calls for limits on concert and sporting ticket fees

US groups form ‘Break Up Ticketmaster’ coalition

Lyte to acquire Event Genius assets as parent company Festicket set to fall into administration

Silver Lake looking into TEG exit options – report

Ticketmaster “successfully handles” Beyonce onsale

Tag: Consumer