Harte Hanks partners with clients to provide CX (customer experience) strategy, data-driven analytics and actionable insights. The partnership will enable…
Browsing: Customer Experience
Ticketing arts and cultural events is full of complexities. A single performance may have any number of date options, priority…
Regent’s Park Open Air Theatre in London has linked up with startup crowdEngage in an effort to boost the customer…
The head of operations at one of the leading tourist attractions on the south coast of the UK has praised…
TicketCity has introduced several developments to its event page website and mobile app designed to improve customer experience. The new…
StubHub is aiming for speedier internal operations, such as seller payments, after recently moving to cloud technology. Jeff Poirier, general…
Fans using RFID wristband tickets purchase 20 per cent more at festivals and events than when traditional ticketing and payment…
British horseracing commercial group The Jockey Club has launched its Race On mobile app to provide mobile ticketing at its…
Dutch last-minute ticketing platform Tiqets has lifted the lid on the sticky start that preceded its 10,000-per-cent growth over the…
Google will no longer accept ads from secondary ticketing operators from today that do not make clear they are resellers…
Cinema goers across Germany will be offered airline-type dynamic ticket pricing at the box office after AMC-owned UCI partnered with…